Become HDI certified in San Antonio!

sanantonio

 

HDI Desktop Support Certification Class coming to San Antonio December 5th…Reserve your spot today!

HDI San Antonio is proud to host the two-day HDI Desktop Support Technician certification class on December 5th & 6th. This course is relevant for anyone providing workstation hardware or software support – over the phone, via chat or at deskside.  Don’t miss this opportunity; reserve your seat now to ensure availability!

For more details and to reserve your spot, call your HDI San Antonio local chapter VP of Training and Development, Doug Rabold at (210) 793-0069 or via email Doug@hdisanantonio.org

Thank You for Attending Incident Management with Alex Sayavedra!

Thank you to everyone who was able to make it out and participate with your local San Antonio HDI Chapter featuring Alex Sayavedra, Senior Manager at Rackspace. It was a great time with a lot of great information and insight on how Alex helped make Incident Management a success with Rackspace Hosting.

We hope to see you all again at our next event.

 

 

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Special thanks to Robert Half technology for their sponsorship and support.

 

Thank you to CPS for providing the the facility and Spaghetti Warehouse for lunch.

 

 

 

 

See more photos and events on our Facebook page and stay up to date by following our Twitter feed!

Become HDI certified in San Antonio!

sanantonio

 

Upcoming Training Class in San Antonio…

HDI San Antonio is proud to host the two-day HDI Desktop Support Technician certification class on December 5th & 6th. This course is relevant for anyone providing workstation hardware or software support – over the phone, via chat or at deskside. Seating is limited so hurry now to reserve your spot!

For more details and to reserve your spot, call your HDI San Antonio local chapter VP of Training and Development, Doug Rabold at (210) 793-0069 or via email Doug@hdisanantonio.org

Incident Management Event – More details

alexJust a brief note to convey some of the highlights of the HDI San Antonio Event – Incident Management presented by Alex Sayavedra, Senior Manager at Rackspace, Wednesday, October 19.

  • During the program Mr. Sayavedra will have all of the attendees participate in an interactive exercise working a major incident.
  • We will be serving lunch catered from the Spaghetti Warehouse.
  • Our sponsor Robert Half Technologies will have a gift card raffle.
  • Please be sure and bring a photo ID to gain access to the facility.

Please click here for more details and registration for this event.

As always we thank you for your support!

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Become HDI certified in San Antonio!

sanantonio

Don’t miss an opportunity to become HDI certified in San Antonio!

Every role in the support center can benefit from HDI training and certification. From front-line help desk analysts to desktop support professionals, support center directors and everyone between. HDI certification indicates in-depth knowledge of best practices and industry standards. Built upon globally recognized industry standards developed by an international committee of industry experts and practitioners, HDI training helps support center organizations improve efficiency, increase service quality and encourage professional development.

Upcoming Training Class in San Antonio…

HDI San Antonio is proud to host the two-day HDI Desktop Support Technician certification class on December 8th & 9th. This course is relevant for anyone providing workstation hardware or software support – over the phone, via chat or at deskside. Seating is limited so hurry now to reserve your spot!

For more details and to reserve your spot, call your HDI San Antonio local chapter VP of Training and Development, Doug Rabold at (210) 793-0069 or via email Doug@hdisanantonio.org