HDI San Antonio participating in the New Horizons SpecTECHular, October 14, 2016

The New Horizons SpecTECHular event is an all day technology open house offering free educational information. New Horizons’ brings attendees the latest improvements and trends in IT technology and business skills. We’ve listened to your feedback, and we are happy to announce that SpecTECHular will be back to a full day format on a Friday AND we’re not picking one specific area of IT. Hence the theme!  There are several sessions on various topics offered throughout the day.

Register for SpecTECHular to:

  • Build your own schedule of educational breakout sessions
  • Complimentary lunch
  • Win prizes –Each of our 19 participating New Horizons locations will be giving away two fully paid educational programs:
    – 1 Professional Program: valued at $19,500
    – 1 Associate Program: valued at $7,500
  • Chance to network with peers and world class instructors

LIMITED SEATING. Register before the events fill up!

HDI San Antonio Local Chapter Logo

HDI Presentation – Career Development – The Value of Professional Associations & Networking

Bernard Beaullieu, president of the HDI San Antonio Local Chapter will facilitate an open group discussion on the value of professional associations and networking when it comes to career development.

The idea of the session is to give IT professionals a chance to collaborate, share success stories and pose questions to other career minded IT professionals.  By nature the session itself will give participants great insight into the value of networking and collaboration.

bernard-pic

Bio -Bernard Beaullieu serves as president of the HDI San Antonio Local Chapter.   HDI is a global IT Support association and certification body for the technical service and support industry. The HDI San Antonio Local Chapter mission is to serve San Antonio area businesses and organizations by helping them increase the value, stature and strategic importance of their Information Technology Support organization.

Mr. Beaullieu is the founder of Beaullieu & Associates, a San Antonio Information Technology Staffing & services provider.  Mr. Beaullieu spent the majority of his leading information technology organizations and serving the San Antonio community.

Mr. Beaullieu is well versed in ITSM “Best Practices”, ITIL ® Foundations v2 and v3 certified and is well “Connected” to area IT organizations and their strategies.  He serves the San Antonio Community in a number of volunteer capacities including career development and mentoring.

HDI San Antonio Awards Program Nominations Deadline October 31, 2016

Each year, HDI honors the very best of the technical support profession with a variety of industry-renowned awards. These awards recognize the individuals, teams, and organizations that have most enhanced the image of the support industry by attaining the highest standards of quality and customer satisfaction.

We have two awards programs that we run locally her in San Antonio.  The Service Desk Analyst of the Year and the Desktop Support Technician of the Year programs.  Once again, Y&L Consulting is our sponsor for this year’s event.Y&L

Your company may nominate up to two people in each category for this prestigious award.  The local winners will go on to a regional competition.  The regional winners move on to compete with other winners from across North America and are recognized at the HDI Annual Conference next spring.  This quality program is offered at no additional cost as a benefit of your HDI Membership.  All nominees and managers will be our honored guests, at our Annual HDI San Antonio Awards Luncheon, on Thursday, December 1 at Maggiano’s, The Rim.

2016 HDI San Antonio Awards Program Timeline:

  • Now through Monday, October 31 – Nominations being accepted.
  • Week of November 14 – Recorded Interviews for the top 5 nominees from each category.
  • Thursday, December 1 – Awards Luncheon at Maggiano’s – All nominees will be honored and the winners announced.

Please visit http://www.thinkhdi.com/events/awards.aspx for more details and to submit your nominations.  Please feel free to contact Bernard Beaullieu at 210-710-4161, bbeaulieu@beaullieu.com  with any questions.

BernardPhotography by Joel Spring, RxDesign

Web design, professional photography, illustration, animation, video, and multimedia to meet your prescribed needs .:. www.rxdesign.com

 

7th annual HDI San Antonio Awards Program nomination process

Nominations are now open for the HDI San Antonio Service Desk Analyst of the Year and the Desktop Support Technician of the Year awards.  Your company may nominate up to two people in each category for this prestigious award.  All nominees will be our honored guests, at our Annual HDI San Antonio Awards Luncheon, on Thursday, December 1 at Maggiano’s, The Rim.

The process starts with the written nominations that are filled out by each nominee’s manager and submitted via the online process to HDI. The written nominations are scored by a panel of independent judges with each answer rated on a scale of 1 to 10.  We also do a recorded telephone interview with the nominees and similarly score each answer on a scale of 1-10.  There are 6 questions, 60 points for the written nomination and 6 questions, 60 points for the recorded interview.     The written nomination and recorded interview carry equal weighting in the evaluation of our nominees and the selection of our winner.

It is very important to follow the specifics of each question in both the written nomination and the recorded interview.  Most of the questions ask for examples of situations where the nominee exhibited certain attributes like customer service, leadership skills or motivation.  The judges need examples in order to properly score the nominees.

Please visit http://www.thinkhdi.com/events/awards.aspx for more details and to submit your nominations.  Please feel free to contact Bernard Beaullieu at 210-710-4161, bbeaulieu@beaullieu.com  with any questions.

2016 HDI San Antonio Awards Program Timeline:

  • Now through Monday, October 31 – Nominations being accepted.
  • Week of November 14 – Recorded Interviews for the top 5 nominees from each category.
  • Thursday, December 1 – Awards Luncheon at Maggiano’s – All nominees will be honored and the winners announced.

Please join us in thanking Y&L Consulting for sponsoring this year’s event.

Y&L
Photography by Joel Spring, RxDesign

Web design, professional photography, illustration, animation, video, and multimedia to meet your prescribed needs .:. www.rxdesign.com

 

HDI San Antonio Event – Incident Management with Alex Sayavedra, Rackspace

alexPlease join your local HDI San Antonio chapter, friends, and colleagues at the CPS EMC auditorium on October 19th as walk through how a local world-renowned hosting company implemented their Incident Management program with presenter, Alex Sayavedra.

Alex was born and raised in the Rio Grande Valley and moved to San Antonio shortly after graduating from High School to attend UTSA’s computer science program.

He started at Rackspace in 2006 where he moved through several different roles before landing into support operations. This role ultimately developed dynamically into what soon became an Incident Management team of three. Throughout his tenure with this new team, they adopted and implemented Rackspace versions of the ITIL framework adding Change and Problem management.

After eight years in Incident Management, Alex transitioned into Cyber Security where he now leads Rackspace’s Cyber Fraud and Defensive Infrastructure team.

Please join us in thanking our sponsor for this event, Robert Half Technology.RHT_logo_RGB

 

 

 

 

Eventbrite - HDI San Antonio Event - Incident Management

Announcing the 7th Annual HDI San Antonio Awards Program

Each year, HDI honors the very best of the technical support profession with a variety of industry-renowned awards. These awards recognize the individuals, teams, and organizations that have most enhanced the image of the support industry by attaining the highest standards of quality and customer satisfaction.

We have two awards programs that we run locally her in San Antonio.  The Service Desk Analyst of the Year and the Desktop Support Technician of the Year programs.  Once again, Y&L Consulting is our sponsor for this year’s event.Y&L

Your company may nominate up to two people in each category for this prestigious award.  The local winners will go on to a regional competition.  The regional winners move on to compete with other winners from across North America and are recognized at the HDI Annual Conference next spring.  This quality program is offered at no additional cost as a benefit of your HDI Membership.  All nominees and managers will be our honored guests, at our Annual HDI San Antonio Awards Luncheon, on Thursday, December 1 at Maggiano’s, The Rim.

2016 HDI San Antonio Awards Program Timeline:

  • Now through Monday, October 31 – Nominations being accepted.
  • Week of November 14 – Recorded Interviews for the top 5 nominees from each category.
  • Thursday, December 1 – Awards Luncheon at Maggiano’s – All nominees will be honored and the winners announced.

Please visit http://www.thinkhdi.com/events/awards.aspx for more details and to submit your nominations.  Please feel free to contact Bernard Beaullieu at 210-710-4161, bbeaulieu@beaullieu.com  with any questions.

BernardPhotography by Joel Spring, RxDesign

Web design, professional photography, illustration, animation, video, and multimedia to meet your prescribed needs .:. www.rxdesign.com