UTSA’s Office of Information Technology, OIT, has developed a strong Social Media strategy that they use to promote their IT Services. Please join us June 15 for lunch and be part of the conversation as Ben Garcia, Director of Customer Service and Operations Support shares UTSA’s Social Media journey from concept to today’s robust implementation.
Highlights of this interactive session include:
- Interactive assessment – where do you stand?
- Sample plan/checklist
- Technical communications and support
- Live feeds – OIT
- Student Connect – Student dedicated Service Desk with social media service channel
HDI San Antonio, is The IT Support/Service Management Community, We offer San Antonio area Information Technology the opportunity to network and share best practices.
A special thanks goes out to our host, New Horizons Learning Centers.