Please join us for lunch April 20th as IT leaders from across San Antonio gather and discuss IT support personnel development practices, needs and ideas. We have had numerous programs involving KPI’s, Metrics, Process and driving Continual Service Improvement. We thought it was time for a focus on our most valuable resource…Our people. Come network with peer leaders and learn what top support organizations are doing and plan to do to develop their personnel and help them grow!
11:00 – 11:30 – Check in and networking
11:30 – 11:45 – Lunch and chapter business
11:45 – 1:00 – Round table discussion
1:00 – 1:15 – Wrap up and raffle – Grand Prize – Your choice either the online HDI Support Center Analyst Certification class or the online HDI Desktop Support Technician Certification class.
All attendees will be eligible for a $200 discount on the upcoming HDI Support Center Team Lead certification class, July 27 & 28 and HDI Desktop Support Technician certification class, October 4-6 to be offered here in San Antonio. You must register for either class by May 31 2017. These discounts can only be applied to New Registrations for these classes here in San Antonio on these dates.