Please visit 2016 President’s Circle Survey and answer three questions, two minutes. This will go a long way towards helping us cap a great year for HDI San Antonio!
HDI San Antonio, “The IT Support/Service Management Community” has achieved the Circle of Excellence and has qualified for the Presidents Circle, the highest ranking for HDI Local Chapters.
All that remains between us and this achieving this recognition is for our members and constituents to take two minutes to complete a three question survey at 2017 President’s Circle Survey .
We look forward to your feedback and thank you for your support!
Your HDI San Antonio Board of Directors
Consider joining the HDI San Antonio Board of Directors. HDI San Antonio is “The IT Support/Service Management Community!” We are nonprofit IT Support & Service Management association and are inviting those interested in serving to join us at our March 8th, 5:00 to 7:00 PM Board of Directors meeting. Please take a look at HDI San Antonio Local Chapter accepting nominations for the Board of Directors to learn more about the benefits and requirements for serving on our board.
Interested? Contact Bernard Beaullieu, 210-710-4161 for more details.
Please join us for lunch April 20th as IT leaders from across San Antonio gather and discuss IT support personnel development practices, needs and ideas. We have had numerous programs involving KPI’s, Metrics, Process and driving Continual Service Improvement. We thought it was time for a focus on our most valuable resource…Our people. Come network with peer leaders and learn what top support organizations are doing and plan to do to develop their personnel and help them grow!
11:00 – 11:30 – Check in and networking
11:30 – 11:45 – Lunch and chapter business
11:45 – 1:00 – Round table discussion
1:00 – 1:15 – Wrap up and raffle – Grand Prize – Your choice either the online HDI Support Center Analyst Certification class or the online HDI Desktop Support Technician Certification class.
All attendees will be eligible for a $200 discount on the upcoming HDI Support Center Team Lead certification class, July 27 & 28 and HDI Desktop Support Technician certification class, October 4-6 to be offered here in San Antonio. You must register for either class by May 31 2017. These discounts can only be applied to New Registrations for these classes here in San Antonio on these dates.
We have had several requests and now have approval to offer members the ability to post jobs on our website, hdisanantonio.org. We will work to promote these open Information Technology positions in our chapter updates.
We look forward to any ideas, comments or suggestions.
Here is a look at our first job posting:
The San Antonio HDI Local Chapter is proud to announce that the HDI Support Center Analyst Certification class will be offered here in San Antonio April 19th. The HDI Support Center Analyst Certification verifies that front-line technical support professionals possess the knowledge and skills required to provide quality service and support. It ensures they understand service management processes and best practices, while providing a competitive edge for career advancement.
If you or any of your co-workers are interested in these or any other HDI training and certification, please reach out directly to Doug Rabold, your VP of Training and Development, at (210) 793-0069.