HDI Support Center Analyst Certification Class confirmed here in San Antonio April 19th

The San Antonio HDI Local Chapter is proud to announce that the HDI Support Center Analyst Certification class will be offered here in San Antonio April 19th.  The HDI Support Center Analyst Certification verifies that front-line technical support professionals possess the knowledge and skills required to provide quality service and support. It ensures they understand service management processes and best practices, while providing a competitive edge for career advancement.

If you or any of your co-workers are interested in these or any other HDI training and certification, please reach out directly to Doug Rabold, your VP of Training and Development, at (210) 793-0069.

Looking for a way to give back to the information technology community?

HDI San Antonio Board of Directors

Consider joining the HDI San Antonio Board of Directors and being a part of a fun, enthusiastic, forward thinking group of IT Leaders on the rise.  We are inviting those interested to join us at our March 8th, 5:00 to 7:00 PM Board of Directors meeting.  Please take a look at HDI San Antonio Local Chapter accepting nominations for the Board of Directors to learn more about the benefits and requirements for serving on our board.

Interested?  Contact Bernard Beaullieu, 210-710-4161 for more details.

HDI Certification Classes Coming to San Antonio

Every role in the support center can benefit from HDI certification and training. From front-line Service Desk analysts to Desktop Support professionals, support center Directors and everyone in  between, HDI certification indicates a depth and breadth of knowledge of best practices and industry standards. HDI training helps support center organizations improve efficiency, increase service quality, and encourage professional development.

The San Antonio HDI chapter is proud to bring several opportunities for local IT support professionals to participate in instructor-led training toward HDI certification:

  • Support Center Analyst training in April
  • Support Center Team Lead training in July
  • Desktop Support Technician training in October

Watch for future chapter updates; exact dates to follow!

If you or any of your co-workers are interested in these or any other HDI training and certification, please reach out directly to Doug Rabold, your VP of Training and Development, at (210) 793-0069.

Looking for a sure fire way to grow as an Information Technology Leader?

Consider joining the HDI San Antonio Board of Directors and being a part of a fun, enthusiastic, forward thinking group of IT Leaders on the rise.  We are planning an open Board meeting for March 8th from 5:00 to 7:00 pm for all interested parties.  Please take a look at HDI San Antonio Local Chapter accepting nominations for the Board of Directors to learn more about the benefits and requirements for serving on our board.

Interested?  Contact Bernard Beaullieu for more details.

Join us February 16th for the HDI San Antonio Lunch Social

Please join the HDI San Antonio Local Chapter for Lunch! We will be meeting Thursday, February 16, from 11:30 am to 1:00 pm. This is a great opportunity to “Connect” with fellow San Antonio area Information Technology support leaders.

This event is open to everyone. Admission is free for HDI members and $15.00 for nonmembers.

We look forward to seeing you all!

HDI promo code HDI17SA…You win, we win!

Considering registering for the HDI Conference May 9 -12 to be held in Washington, DC?  Use promo code HDISA17 by March 17th and you will receive an additional $200 off the conference registration fee.  That’s a total of $200 promotional discount plus $200 early bird discount if you act before March 17th.  You win!  

We win…HDI will award $500 to the HDI Local Chapter with the most registrations using their unique promo code, HDISA17.

In addition, HDI will award $500 to the HDI Local Chapter that has the most HDI Memberships purchased during conference registration (it’s an add-on option for the customer when getting their HDI 2017 pass).

We look forward to seeing all of you at this years national conference!