Congratulations to Whataburger and the Contact Center Team for being awarded the HDI Team Excellence Award for 2015. The HDI Team Excellence Award honors world-class support organizations that deliver unparalleled customer service and support.
Sylvia Long, Whataburger Contact Center Manager, accepted the award at last week’s HDI Global Conference.
Thank you on behalf of the entire San Antonio area IT support Community!
More Networking and the opportunity to connect with San Antonio area IT Support Leaders.
From now on all of our events will start with a 30 minute networking session giving you a chance to meet with local peers and connect with similar organizations. Please do come out and make some new friends and learn first hand how local organizations are achieving success.
Our April 16 “Throw Back Thursday” Happy Hour event is another great way to network with the local IT Support community.
HDI San Antonio Board of Directors would like to thank Amy Hughes from University Health System, Deborra Cardenas from Trinity University, and Sylvia Long, Javier Rivera, and Jessie Torres from Whataburger for taking the time to join us at our Board of Directors meeting last week at Mamacita’s. The private meeting room allowed for easy discourse, and our members did not disappoint!
Based on our discussion, we will be adding additional time to the start of our events to encourage networking with other members. In addition, we are pursuing ways to share ideas within various “verticals,” or segments of the IT industry (for example, Service Desk within education, health care, etc.). We talked about training opportunities and workforce management as well.
If you’d like to participate in the conversation and shape the direction of your HDI San Antonio local chapter, please come to our next event.
For additional information about our meeting, please see the HDI San Antonio Board of Directors Meeting Minutes March 18 2015.
The HDI San Antonio Local Chapter Executive Board will meet Wednesday, January 14th over lunch. Please contact Bernard Beaullieu if you are interested in joining the Board and would like to have a chance to see us in action.