What would you want to learn from San Antonio area cybersecurity SME’s?

2017 witnessed more cybersecurity attacks, increased spending, greater defenses, and larger breaches. 2018 may see even more of all things cybersecurity.

Please join HDI San Antonio for a cybersecurity panel discussion featuring CISO’s and SME’s from iHeart Media, Andeavor, CPS Energy, Capital Group, and IPSecure.  iHeart Media will host this lively discussion on Thursday, June 21, 2:30 – 5:00 PM.  This is a great venue to collaborate and network with San Antonio area Cybersecurity and IT Leaders.

Panel Discussion Questions

We are in the process of crowdsourcing panel questions and would like your input.  Please reply to info@hdisanantonio.org with any feedback on these questions or other things you would like to know.

Here is what your peers are asking:

  • What is best practice for educating users on data security?
  • Which industries will cybersecurity have the biggest impact on in the future?
  • Any insight to impact of Port San Antonio cyber facility, construction and build out?
  • Do false positives exist? Why?
  • How do you split internal vs. external email?
  • Phishing Emails?
  • What currently is the level and impact of cyber risks to the business? How do you measure that?
  • What tools are organizations using to protect external emails coming into an organization?
  • How does an organization plan for an internal attack vs. external? Similarities and differences?
  • What protocols do you have in place to handle a data breach?
  • What is the best software for intrusions, detection, and preventative for a mid-size organization (200) users?
  • How important/needed is a SOC?
  • How do you work with bridging infrastructure flexibility with security tools as programs are requiring higher privileges to function as designed?
  • Issues (currently) with state actors and threats.
  • What are the top cybersecurity concerns that exist today?

This event is offered at no cost to member and member organizations and $30.00 for nonmembers.  Please click on the button below for more information and registration for this event.

Please join us in thanking our sponsor, ServiceNow for sponsoring this event.

We thank you for your support and look forward to seeing you on June 21st.

The IT Support/Service Management Community

How Are San Antonio Enterprise Organizations Responding to Increasing Cybersecurity Threats?

2017 witnessed more cybersecurity attacks, increased spending, greater defenses, and larger breaches. 2018 may see even more of all things cybersecurity.

Please join HDI San Antonio for a cybersecurity panel discussion featuring CISO’s and SME’s from iHeart Media, Andeavor, CPS Energy, Capital Group, Acelity, and IPSecure.  iHeart Media will host this lively discussion on Thursday, June 21, 2:30 – 5:00 PM.

This event is offered at no cost to member and member organizations and $30.00 for nonmembers.  Please click on the button below for more information and registration for this event.

Please join us in thanking our sponsor, ServiceNow for sponsoring this event.

Please be on the lookout for Panel Bio’s and access to “Crowd Sourcing”  questions and topics for this panel.

We thank you for your support and look forward to seeing you on June 21st.

The IT Support/Service Management Community

A Special Gift from your HDI Local Chapter – Save up to $400 on HDI 2018

With the HDI 2018 Conference & Expo right around the corner, HDI wants to offer local chapters special perks for promoting registrations this year. You not only get a $200 discount on your conference registration, but if our promo code is used the most, we could win fabulous prizes to put towards equipment for our local chapter meetings, reserved seating at the conference general sessions for our chapter members, free drink tickets to use at the HDI annual conference party, and more. Sign up now and start spreading the word!

 

HDI 2018 Conference & Expo Event Information

 

Date:                             April 10-13, 2018

Location:                    MGM Grand

3799 S Las Vegas Blvd

Las Vegas, NV 89109

877.880.0880

Registration Link:    https://www.hdiconference.com/

 

HOW DO I REGISTER FOR THE CONFERENCE THROUGH MY CHAPTER? Use our local chapter’s promo code and we both win! You will receive a $200 discount on your conference registration and HDI will offer PRIZES to the top three chapters that register the most people with their promo code for the HDI 2018 Conference & Expo.

If you are not a member, make sure you purchase a membership with your conference registration, because you will get yet another $200 discount on your registration and our chapter will receive extra bonuses for each membership sold with a conference registration. WIN-WIN!

Register TODAY with our Local Chapter Promo Code!

LCSATHDI18

Help us spread the word and earn rewards for your efforts! Let’s make this the biggest and best HDI event to date, and show everyone why we are the winning chapter!

Also, NEW this year, a local chapter channel has been created in the conference app. This channel can be used to reach out to chapter members during the conference, schedule meetings with chapter members, and invite prospects to join upcoming chapter events. Start connecting today!

*Promo codes are not to be marketed via Twitter or Facebook to avoid pickup by spiders and inclusion on coupon sites

 

 

 

 

HDI Support Center Analyst Certification Class – San Antonio May 17 & 18

The HDI San Antonio chapter will host HDI Support Center Analyst/Desktop Support Technician course in San Antonio May 17-18th.  This class is geared toward front line and desktop support professionals and focuses on strategies for effective customer service, emphasizing problem-solving and troubleshooting skills, call-handling procedures, face to face communication, incident management, and communication skills.

 

This is the only date the class is offered in our area at this time so don’t miss out.  The cost of the class is $1399 if students are registered by April 5th.  After that date, the price is $1499/person.

 

Please contact our HDI representative, Shea Knauff at 904-819-6647 or shea.knauff@ubm.com, to register or if you have any questions about HDI offerings.