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Upcoming Events

We are pleased to offer this new service.  To register for each event, please click on the "Register" link provided with each event and follow the steps to enter in your information and confirm registration. 

Upcoming events

    • 24 Apr 2014
    • 11:30 AM - 1:00 PM
    • New Horizon's Learning Center ***New Location*** 2727 NW Loop 410 San Antonio, Texas 78230

    HDI San Antonio Presents - "Getting the Most Out of the HDI Awards & Recognition Program".

    Please join us Thursday, April 24, from 11:30 AM to 1 PM for the HDI San Antonio Local Chapter Membership Meeting - "Getting the Most Out of the HDI Awards & Recognition Program," hosted and sponsored by New Horizons Learning Centers.

    This Event includes lunch, is open to the public, and is free!

    Agenda:

    • "Connect & Inspire" - HDI style socializing and networking.
    • HDI San Antonio Awards Program Overview - Expanded for 2014.
    • Brief presentation from HDI Global Desktop Support Technician of the Year Finalist, Daniel Mejia, Whataburger.
    • Brief presentation from HDI Global Manager of the Year Finalist, Debbie Flores-Malish, CPS Energy.
    • Both Daniel Mejia and Debbie Flores were recently honored at the HDI Global Conference in Orlando, Florida.
    • Group discussion on how each attending organization  promotes HDI Awards & Recognition.

    Please plan on attending this fun and informative event.

    Hosted and Sponsored by New Horizons Learning Centers.


    • 12 Jun 2014
    • 11:30 AM - 1:00 PM
    • Rackspace, 1 Fanatical Pl, Windcrest, TX 78218

    Hosted by Rackspace

    Come and learn how you can create a Fanatical culture from the creator of "Fanatical Support" at Rackspace. 

    • 14 Aug 2014
    • 11:30 AM - 1:00 PM
    • TBD

    TBD

    • 09 Oct 2014
    • 11:30 AM - 1:00 PM
    • TBD

    TBD

    • 13 Nov 2014
    • 11:15 AM - 1:30 PM
    • Maggiano's Little Italy at "The Rim" 17603 West IH 10, San Antonio, Texas 78257

    Every year, HDI works jointly with the HDI local chapters to identify and award the industry's top first-level support analyst. Support analysts who are nominated at the local chapter will have an opportunity to compete with their peers locally, regionally, and globally for this prestigious award.

    This event is the HDI San Antonio chapter's award luncheon. We are hoping for a stellar turnout this year to recognize our best front-line analysts.

     Please plan on attending this fun, free, exciting, and lavish event!

     

Past events

05 Mar 2014 Free! HDI San Antonio Lunch Social
20 Nov 2013 HDI San Antonio - "Analyst of the Year" Awards Luncheon
10 Oct 2013 Enterprise Application Support
17 Sep 2013 Enterprise Self Service Tools
14 Aug 2013 HDI "Connect and Inspire" Tour featuring Kirk Weisler, Leslie Cook...
25 Jul 2013 HDI San Antonio Summer Tour, Rackspace, "The Open Cloud Company"
13 May 2013 HDI "Power of Quality" Tour Featuring Malcolm Fry
13 Feb 2013 HDI San Antonio "Lunch Social"
11 Dec 2012 The Power of Metrics for Optimal ITSM Performance
14 Nov 2012 HDI San Antonio - Analyst of the Year Awards
28 Oct 2012 Fusion 12
17 Oct 2012 HDI San Antonio October Meeting - Open Forum: “The Successes and Pitfalls of Tools, Software, Hardware and other Tools of the Trade.”
19 Sep 2012 HDI San Antonio September Meeting, "Metrics, Driving Performance"
15 Aug 2012 HDI San Antonio August Meeting, "New Product Support Profile and the Confluence Wiki Collaboration Tool".
16 May 2012 HDI San Antonio Membership Meeting
01 Mar 2012 HDI San Antonio "Lunch Social"
17 Nov 2011 HDI San Antonio "Analyst of the Year"
15 Nov 2011 HDI San Antonio More On Knowledge Management!
20 Oct 2011 HDI San Antonio October Meeting
22 Sep 2011 September 2011 "Whatasizing IT Support!"
07 Sep 2011 HDI Support Center Team LeadTraining Class (HDI-SCTL)
16 Jun 2011 IT Support Best Practices Round Table Discussion & HDI San Antonio Officer Elections
17 May 2011 "5 Star Leadership Lessons from the Ole West"
21 Apr 2011 Service Portfolio Management - Service Catalog, Presented by Randal Locke, Sr. Director, Technical Sales, CA
24 Mar 2011 Members Only Luncheon: "Connect" With Our Members
17 Feb 2011 Open Discussion: Current Organization Initiatives Around Support Services
 



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