Welcome to HDI San Antonio - The IT Support/Service Management Community!

HDI is the worldwide professional association and certification body for the technical service and support industry. Facilitating collaboration and networking, HDI hosts acclaimed conferences and events, produces renowned publications and research, and certifies and trains thousands of professionals each year.  Our mission is to serve San Antonio area businesses and organizations by helping them increase the value, stature and strategic importance of their Information Technology organization.

What's in it for me?  Joining the HDI San Antonio Local Chapter gives area information technology leaders access to a variety of resources including read more...



HDI San Antonio Sponsors

Please join us in thanking our sponsors, ServiceNow, Robert Half Technology, Ivanti and Unvired.

Introducing the 2018 HDI San Antonio IT Support/Service Manegement Awards Nominees!

Congratulations to our 2018 HDI San Antonio Awards Nominees!  This is a very exciting time for HDI San Antonio and the entire area IT Support/Service Management Community as we prepare to recognize our IT Support personnel.  The HDI Awards program starts out at the local level with our 9th Annual HDI Awards Luncheon, Thursday, December 6 at Maggiano's.  As always, we will recognize the areas top Service  Desk Analysts and Desktop Support Technicians.   We will also announce who will represent the San Antonio area in the North America HDI Awards Program.  Please do plan on joining us as we show our appreciation for the top performers at our craft!  Please click here for more info and tickets.

HDI San Antonio Analyst of the Year Nominees

Jones, M'Lissa

HCL

Hayes, Dennis

Valero

Matos, Jennifer

Rackspace

Flores, Joe

NuStar Energy - Y&L Consulting

De La Garza, Rebecca

Andeavor

Ayo, Jake

iHeartMedia

Benavidez, Rene

CPS Energy

Cazares, James

Alamo Colleges

Lee, Eryka

City of Corpus Christi

HDI San Antonio Desktop Support Technician of the Year Nominees

Garino, Frank

HCL

Bryant, Antonio

Dynamic Advancement

Ryder, Michael

CPS Energy

Paco, Amparan

Whataburger

Guerrero, Adam

Rackspace

Cortez, Mario

Credit Human

Angulo, Alex

Alamo Colleges

Shedrock, Michael

UTSA

Frausto, Kris

NuStar Energy, Y&L Consulting

Manager of the Year

Gutierrez, Mike

Marathon Oil

HDI San Antonio Awards Program Sponsors

"Building a Happier Workplace, One Job at a Time"

"The Power of Unified IT"

 

We look forward to seeing all of you on December 6th!

HDI San Antonio - "The IT Support/Service Management Community!"

Wrap up…Last week’s HDI event, Courageous Leadership, Presented by Kevin Martin.

HDI San Antonio Local Chapter would like to thank our guest speaker, Kevin D. Martin,PMP,ACP,LSSGB, for his keynote on Courageous Leadership. We had quite a few professionals in attendance from various organizations to gain insight on this topic. Kevin’s knowledge, humor, and passion certainly came across during his presentation and resonated with many of us. Thank you! We would also like to thank Alok Pant, CEO at Unvired Inc., for sponsoring the event and sharing what Unvired Inc. is about and has to offer, such as chatbots! Finally, thank you to Jesse Vazquez Jr. and Andeavor for hosting today’s session. We appreciate you!

Join us at our most exciting event of the year, the 9th annual HDI San Antonio Awards Luncheon on December 5 at Maggiano’s Little Italy. Please visit our website at www.hdisanantonio.org for registration information AND how to nominiate your employee for an award. There is still time! Nominations are due on 10/31!

Click on the link for more pictures! ➡️https://lnkd.in/eRe5pZz

Thank you!

Annita Hereford-Crump, Bernard Beaullieu, Heather McCabe, JAMES NELSON, Jason German, and Jesse Vazquez Jr. hashtagHDISA hashtagUTSA hashtagUnvired hashtagAndeavor hashtagLeadership

Last Chance…HDI San Antonio Awards Nominations Close Tomorrow, October 31st!

The deadline for nominating your top Service Desk Analysts and Desktop Support Professionals is tomorrow, October 31st! 

It's time to honor your top information technology support professionals and leaders!  Once again this year it is easy, free and open to the public.  Every year HDI honors top IT support professionals from all over North America.  Last year, we had  28 local area Service Desk and Desktop Support nominees from 20 different organizations, nominated for an award.  We honored each of them and announced our local Service Desk and Desktop Support professionals that went on to represent South Texas in the North America competition.

Act now!  Please visit https://hdi.secure-platform.com/a/ to start the process of honoring your top Service Desk and Desktop Support personnel.  It's easy, one question, 250 words to get the ball rolling.

As you can see from the image gallery below, this is a first-class event featuring great hosts, food, people, and even prizes!  Featured in the images above are Cinthya Moyer, Methodist Healthcare, 2017 HDI San Antonio Service Desk Analyst of the Year and Shane Fritts, Rackspace, 2017 HDI San Antonio Desktop Support Technician of the Year.

Please join us in thanking our sponsors for this event, Robert Half Technology and Ivanti.

 

 

 

Thanks again to Joel Spring, RxDesign for capturing last year's 8th Annual HDI San Antonio Awards Luncheon.  Joel has posted all of the pictures at http://rxdesign.zenfolio.com/p375558286

HDI San Antonio Awards Nominations Close October 31st!

It's time to honor your top information technology support professionals and leaders!  Once again this year it is easy, free and open to the public.  Every year HDI honors top IT support professionals from all over North America.  Last year, we had  28 local area Service Desk and Desktop Support nominees from 20 different organizations, nominated for an award.  We honored each of them and announced our local Service Desk and Desktop Support professionals that went on to represent South Texas in the North America competition.

Act now!  Please visit https://hdi.secure-platform.com/a/ to start the process of honoring your top Service Desk and Desktop Support personnel.  It's easy, one question, 250 words to get the ball rolling.

As you can see from the image gallery below, this is a first-class event featuring great hosts, food, people, and even prizes!  Featured in the images above are Cinthya Moyer, Methodist Healthcare, 2017 HDI San Antonio Service Desk Analyst of the Year and Shane Fritts, Rackspace, 2017 HDI San Antonio Desktop Support Technician of the Year.

Interested in getting your name out there and sponsoring this event?  Please contact James Nelson, our VP of Vendor Relations.

Thanks again to Joel Spring, RxDesign for capturing last year's 8th Annual HDI San Antonio Awards Luncheon.  Joel has posted all of the pictures at http://rxdesign.zenfolio.com/p375558286

HDI San Antonio Event – Courageous Leadership, presented by Kevin Martin, PMP, ACP, LSSGB

Please join us on Thursday, October 25 as Kevin Martin, Lead Project Manager, Alamo PMI Board member, UTSA Professor, Author, and Keynote Speaker presents Courageous Leadership.

Leadership requires a wide-range of integrated skills to be successful at the speed of change and trust.  Discover the business agility, you must exhibit daily to meet the pressures on your vision and goals.

This event is open to the public.  HDI Members – Free Admission, Nonmembers – $25.00.

We look forward to seeing you on October 25th.  Please join us in thanking our host, Andeavor, 19100 Ridgewood Parkway, San Antonio, Texas 78259

Detailed Information & Registration

Event Sponsor

 

Agenda

11:00 – 11:30 – Check-In and Networking

11:30 – 11:45 – Chapter Business

11:45 – 1:00 – Courageous Leadership, presented by Kevin Martin

Speaker Bio

Kevin D. Martin, MBA, PMP, PMI-ACP, SAFe-SA is dedicated to the topic of professional leadership and continuous improvement. He brings a unique background in Information Technology, Call Center Operations, Project Management, Agile and Change Management disciplines, capable of adapting quickly.
Known for his boundless energy and servant leader heart, his personal experience and abilities allow him to quickly improve strategic and operational challenges with clarity. He brings success, to Fortune 100 engagements from the C-Level down to the individual teams, building high-performance teams that continue to perform well, because of his legacy of excellence.

As a thought leader and international speaker in high demand, he enjoys the challenges of complex business initiatives and the speed at which innovation must occur to compete. Kevin is a voracious business reader and active leader in the community and civic organizations.

 

 

 

9th Annual HDI San Antonio Awards…It’s that time again!

It's time to consider honoring your top information technology support professionals and leaders!  Once again this year it is easy, free and open to the public.  Every year HDI honors top IT support professionals from all over North America.  Last year, we had  28 local area Service Desk and Desktop Support nominees from 20 different organizations, nominated for an award.  We honored each of them and announced our local Service Desk and Desktop Support professionals that went on to represent South Texas in the North America competition.

Act now!  Please visit https://hdi.secure-platform.com/a/ to start the process of honoring your top Service Desk and Desktop Support personnel.  It's easy, one question, 250 words to get the ball rolling.

As you can see from the image gallery below, this is a first-class event featuring great hosts, food, people, and even prizes!  Featured in the images above are Cinthya Moyer, Methodist Healthcare, 2017 HDI San Antonio Service Desk Analyst of the Year and Shane Fritts, Rackspace, 2017 HDI San Antonio Desktop Support Technician of the Year.

Interested in getting your name out there and sponsoring this event?  Please contact James Nelson, our VP of Vendor Relations.

Thanks again to Joel Spring, RxDesign for capturing last year's 8th Annual HDI San Antonio Awards Luncheon.  Joel has posted all of the pictures at http://rxdesign.zenfolio.com/p375558286