HDI San Antonio Local Chapter VP of Training and Development , Doug Rabold, represented the San Antonio Local Chapter at HDI Conference 2016 this year. He wrote about his experience below.
HDI Conference 2016 was held in Orlando, FL, in April, and the future of HDI could not be brighter! I’ve had the pleasure of attending several previous HDI and FUSION conferences, but this one had a vibrancy to it that was previously unmatched. There was a very high percentage of first-time attendees – by show of hands in the first general session, it was upwards of 40% of the hall! Attendance was up to an estimated 2500 IT Service and Support professionals plus hundreds of vendors and support staff. Although some of the industry legends were absent this year, there were many first-time presenters in the break-out sessions – including HDI Member Advisory Board members and past winners of HDI annual awards. Fresh perspectives meant a spirit of change and renewal was palpable!
Keynote speakers this year were amazing! Tech columnist David Pogue helped everyone see (and hear) the entertaining side of the social impact of technology. (Do yourself a favor and search “David Pogue iPhone song” on YouTube!) Sally Hogshead helped us see how branding isn’t just for marketing folks; branding has a definite place in IT. Noted author and former Gallup researcher Marcus Buckingham taught how we often look at things in reverse – focusing on weaknesses rather than strengths. Yossi Ghinsberg had the entire room in rapt silence as he related his tale of survival, escaping alone from two weeks without supplies in the Amazon. Rather than just talking tech, the keynotes made IT relatable.
This happened to be my first time at conference as an HDI Chapter Officer, so I
got to participate in a variety of activities that I’d never experienced before. It was my honor to represent our San Antonio chapter in receiving recognition as a Circle of Excellence Award winning chapter for 2015.
I had the opportunity to network with other Vice Presidents of Training and Development to leverage others’ experiences in helping members and their teams grow and develop. I spent time working the HDI booth in the expo hall, distributing HDI knowledge (and tchotchkes) to fellow members! It was especially gratifying to see our region bring home several awards. The ability to see the conference from another perspective lent itself to making this the most refreshing conference I’ve attended.
I spent quite a bit of time documenting the HDI Conference this year. To get a better feel of what the conference experience was like, you can still download the HDI Conference 2016 app in the Apple and GooglePlay stores. After installing the app, look for my name in the Attendees section. You can then see the posts I made throughout the conference. Enjoy! I hope to see you at FUSION16 or HDI Conference 2017!